When I came aboard at Calm, I remember—even as a person committed to the intersection of technology and healthcare—being impressed with how mental health care was front and center at the company. Today, especially since the COVID-19 pandemic, we recognize that workplace mental health programs are no longer optional but essential. While physical healthcare programs have long been prioritized in organizations, mental health often remains on the periphery–and is almost always offered reactively. Yet, the reality is clear: mental health significantly impacts employee well-being, productivity, and organizational success. Recognizing mental health as equally important as physical health is crucial to creating a supportive, sustainable workplace. It is the holistic approach to caring for our people.
Mental Health Affects Workplace Productivity
Mental health challenges, such as anxiety, depression, and stress, can significantly impair an employee’s ability to perform. According to Yale researchers, mental illness costs the U.S. economy over $280 billion each year. Employees grappling with mental health issues often experience difficulty concentrating, reduced engagement, and increased absenteeism.
On the other hand, companies that invest in mental health programs reap tangible benefits. Studies show that workplaces with robust mental health initiatives see increased productivity and higher employee morale, as well as measurable financial ROI.
The Stigma Surrounding Mental Health is Prevalent in the Workplace
As a first-generation Korean-American, mental health just wasn’t something we talked about around the dinner table. One reason mental health is often overlooked is the pervasive stigma surrounding it. It’s not just my family—too many of us who would think nothing of calling in sick with the flu hesitate when we’re in a mental health crisis.
In fact, according to a McKinsey study, 75 percent of surveyed companies said workplace stigma about mental health exists. Workplace mental health programs help to normalize conversations about mental well-being. By offering resources like employee assistance programs (EAPs), access to therapy, or mental health workshops, companies can create an environment where employees feel safe seeking help. This cultural shift can significantly reduce stigma and foster a more inclusive and empathetic workplace.
Mental Health and Physical Health Are Interconnected
It is a mistake to separate mental health from physical health because the two are deeply intertwined. Increasingly, we understand a holistic approach is needed. Chronic stress, for example, can lead to conditions such as high blood pressure, heart disease, and weakened immunity. Similarly, mental health disorders can exacerbate physical ailments and delay recovery. Conversely, physical health issues often lead to mental health challenges, such as depression or anxiety.
Gallup found that people who rated their mental health as fair or poor took on average 12 unplanned sick days per year versus 2.5 for those who rated their mental health as good, very good, or excellent. This lost productivity costs the U.S. economy $47.6 billion annually. But the toll is also deeply personal—our colleagues and co-workers are suffering (often in silence).
Organizations Can Build High-performing Resilient Teams
Finally, we are living in tumultuous, stressful times globally. The modern workplace is rife with challenges, from navigating economic uncertainty to adapting to rapid technological change. Employees need resilience to cope with these demands, and workplace mental health and wellness programs can play a pivotal role in building that resilience. Initiatives like mindfulness training, stress management workshops, and peer support networks equip employees with tools to manage challenges effectively.
A mentally resilient workforce is one that is collaborative, innovative, and energized. Resilient employees are more likely to support one another, to react with compassion. Creating a positive workplace culture benefits everyone. Workplace wellness programs can contribute to happier, healthier organizations. It’s time we recognize it is as integral to success as physical health initiatives.
2 https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2793174
